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Boost Your Business with Advanced AI Chatbot & Live Chat
BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify.
- Intelligent AI chatbots learn products and orders, making chatbots smarter.
- AI-driven insights enhance data analysis and support decision-making.
- Smooth chatbot to agent takeover ensures seamless live chat support.
- 24/7 AI assistance chatbots handle routine queries, freeing support agents.
- Real-time Shopify integration boosts live chat and eCommerce efficiency.
Languages
English and Chinese (Simplified)
Works with
- Checkout
- ChatGPT
- Gemini
- OpenAI
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 80 AI chats per month
- AI Insights feature
- AI help me write feature
- 80 Products AI learning
- 20 AI knowledge entries
- 1 agent seat
Starter
$10 / month
Features
- 300 AI chats per month
- AI Insights feature
- AI help me write feature
- 300 Products AI learning
- 100 AI knowledge entries
- 1 agent seat
Basic
$30 / month
Features
- 1,000 AI chats per month
- AI Insights feature
- AI help me write feature
- 1,000 Products AI learning
- 400 AI knowledge entries
- 3 agent seat
Growth
$60 / month
Features
- 3,000 AI chats per month
- AI Insights feature
- AI help me write feature
- 3,000 Products AI learning
- Unlimited AI knowledge entries
- 6 agent seat
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is a time‑saving, low‑effort way to handle support, with an AI chatbot that quickly learns the site and reduces emails and calls. They like its accurate product recommendations, easy setup, clean interface, and customization options. The mix of AI and live chat, mobile apps, and social integrations is praised, along with smooth performance, strong support, language options, and budget‑friendly pricing that helps boost engagement and sales.
Amazing app. Made everything much easier for users. Thank you for founding this app seriously.
It's overly 'smart' and a bit out of control. It promised an immediate reshipment to a customer (even committed to delivery time!) when we were offline without any consent from us or notification afterwards - this has caused a big customer frustration and related financial loss.
Hi Lansei China, thank you for your honest feedback. We understand your concerns and will carefully review this issue to improve the service and avoid such situations.
I have been using this app for about 3 months now. I can highly recommend this app. It has saved us so many hours of answering emails and phone calls. It learns quickly, took about 3-5 days to learn my entire site and products as well as the most commonly asked questions.
Custom Plate Pros, we truly appreciate your recommendation! 🙌 Happy the app adapts fast and eases your workload. Thanks for trusting us!
Support
App support provided by BestChat.
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